Industry • Retail & Jewellery
Retail & jewellery research that follows the shopper.
Shopper, mystery shopping, location and customer satisfaction research for jewellers, showrooms, supermarkets and retail chains.
Request a proposal →Call +91 97899 76662 | +91 98846 42837WhatsApp
Retail experience
ARS clients in retail and jewellery include Vummidi Bangaru Jewellers, Saravana Selvarathinam and Pantaloons. We understand how South Indian families buy gold, clothing and household goods, especially around weddings and festivals.
Research we conduct
Jewellery purchase research
Who decides, what drives choice of jeweller, and how families plan wedding and festival purchases.
Mystery shopping
Staff service, product knowledge, pricing transparency and billing checks across your stores and competitors’.
Store location studies
Catchment, footfall and competition analysis before opening or relocating a store.
Shopper & exit interviews
Why shoppers came, what they bought, and what would bring them back.
Customer satisfaction & NPS
Store experience and loyalty tracking across branches.
Competitor benchmarking
Pricing, making charges, schemes, range and service compared with key competitors.
Who we work with
Planning a retail study?
Share your brief and get a proposal within one working day.
Request a proposal →Call +91 97899 76662 | +91 98846 42837WhatsApp