Industry • Healthcare & Pharma
Healthcare & pharma research that reaches patients and doctors.
Patient experience, doctor and chemist interviews, and feasibility studies for hospitals, diagnostic chains, clinics, pharma and wellness brands across India.
Request a proposal →Call +91 97899 76662 | +91 98846 42837WhatsApp
Healthcare experience
ARS clients in healthcare include Medall Diagnostics and Henry Ford Health System. Our field teams handle sensitive health conversations with care, in the patient’s own language, and our directors are personally present in the field on every study.
Research we conduct
Patient satisfaction & NPS
OPD, IPD and diagnostic experience tracking, with the drivers of loyalty and complaints.
Doctor & chemist research
Prescription behaviour, brand perception and product feedback from doctors, chemists and stockists.
Hospital & clinic feasibility
Catchment, demand, competition and service-mix studies before opening a hospital, clinic or lab.
Mystery patient audits
Trained mystery patients check front-desk service, waiting times and billing transparency.
Health & wellness consumers
Attitude and usage studies for nutrition, OTC, wellness and personal-care products.
Public health & CSR studies
Community health surveys, scheme reach and impact assessments for government and CSR programmes.
Who we work with
Planning a healthcare study?
Share your brief and get a proposal within one working day.
Request a proposal →Call +91 97899 76662 | +91 98846 42837WhatsApp